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Heating / Air
Conditioning Service Agreements - Gold
Planned Maintenance * Priority Emergency Service * Discount on All Repairs * We service our policy customers FIRST! Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
- proper voltage*
- heat exchanger*
- pulleys and belts
- contacts and relays
- for clean filters
- electric strip heaters*
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- condensate pump
- proper refrigerant
- electrical connections*
- fan limit switch
- blower assembly
- motors
- vibration noise
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- indoor coil*
- clean condenser coil*
- condensate drain
- visible leaks
- burners
- standard thermostat
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* The compressor, heat exchanger, coils or electric heat elements will be replaced at no charge ONLY when covered by manufacturer's warranty. If repair falls out of warranty period; there will be a charge. Occasional circuit breaker tripping caused by fluctuation of power supply cannot be covered by this policy.
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Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.
Labor for the Life of the Policy - There is no charge for any labor to repair the unit or replace parts. Brush cleanings are covered by the labor portion (chemical cleanings are additional).
Replacement or Repair of Parts - At least 24 different parts and controls will be replaced or repaired if needed.*
Accessory Coverage - Dehumidifiers, humidifiers, electronic air cleaners, media filters, and programmable thermostats may be covered under the Gold Service Plan for an additional charge. *Accessories add to contract, $40 each exception UV Lights (single bulb only) -$115
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SERVICE AGREEMENT PRICES
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Bronze |
Silver |
Gold |
| 1st System $189 |
1st System $339 |
1st System $417 |
| 2nd System $169 |
2nd System $319 |
2nd System $387 |
| 3rd or Additional System $169 |
3rd or Additional System $319 |
3rd or Additional System $389 |
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| * The compressor, heat exchanger, coils or electric heat elements will be replaced at no charge ONLY when covered by manufacturer's warranty. If repair falls out of warranty period; there will be a charge. Occasional circuit breaker tripping caused by fluctuation of power supply cannot be covered by this policy. |
TERMS AND CONDITIONS
- It is mutually agreed that this policy covers only electrically operated units inside the equipment and does not cover electrical or plumbing work beyond the units or work required due to the negligence or misuse of the equipment or because of fire, flood, acts of God, sabotage of gas or water supply or damage caused by freezing or circumstances beyond our control.
- Ricotta reserves the right to reject any policy if an inspection by our service technician finds the equipment is in such condition that service will be unsatisfactorily to both parties. The equipment must be brought up to industry standards at the customers expense before acceptance of policy at the time of the first maintenance check.
- Ricotta shall not be responsible for system design or performance in maintaining design conditions except through failure through equipment covered herein.
- All service will be performed during the working hours Monday-Friday 8:00 AM -8:00 PM, Saturday, 8:00 AM -4:00 PM. All maintenance checks will be scheduled during normal working hours.
- Emergency service available 7 days a week. ($25.00 trip charge after hours.)
- It shall be the discretion of Ricotta to repair or replace defective material and parts. In the event any or all of the equipment is not, in our opinion, economically repairable, Ricotta will quote the replacement cost. Until replacement has taken
- The customer can not assign or transfer this agreement without the prior written consent of Ricotta.
- Any changes, adjustments or repairs made by others, unless authorized or approved by Ricotta in writing, shall terminate Ricotta obligation hereunder. place, no further service will be performed.
- Ricotta will not be required to furnish, with out extra cost, any items of material, labor or equipment which are recommended or required by local code regulations, insurance companies, Government, State, Municipal or other authorities.
- Unnecessary nuisance calls beyond the scope of this contract will be charged and paid for by the purchaser at the prevailing service rates. Example: Fuses, Dirty Filters, Disconnects, Manual Reset Switches, etc.
- Ricotta will endeavor to render prompt and efficient service hereunder, but it is expressly agreed that Ricotta shall in no event be liable for damage or loss caused by delay or any loss arising out of performance of this agreement.
We service heating and cooling systems in the following Missouri communities:
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