Reviews

Aaron McKenzie

“Alan Ricotta is a great person and an excellent choice to do business with in the St. Louis area. I highly recommend him for all of your HVAC needs.”

Euell Clark

“Alan Ricotta was a pleasure to speak with. His knowledge is great while always focusing on safety. I’m very happy with their promptness and efficiency. I would recommend RICOTTA HEATING AND AIR.”

Rebecca Christophi

“Barbie answered our service call and was so kind and friendly and upfront about everything. It’s always refreshing to deal with a company that is genuinely honest and helpful. Price was also much better than other companies that we called.”

David Mercer

“I would highly recommend this company for any Heating Cooling needs, very efficient, very accommodating and very timely service. They installed my A/C unit a few years back, got raving reviews form me back then due to the high standards and attention to detail. Most recently they repaired an issue an electrician (Mr Sparky) created during storm outage. They came out on a Sunday afternoon within an hour and had us running again in a very short time.
Service is impeccable!”

sdmarquart

“Great service by Alan at Ricotta. He started his day at 7AM and even though I was scheduled for the next day he came by to fix my AC unit just after 5pm the same day. He was very knowledgeable on things like AC maintenance and the price was well worth the service. Thanks Ricotta and I would highly recommend them if you need service for your AC unit. – Spencer.”

Nicholas Whitmore

“Ricotta is the best of the best. Alan is a heating and cooling superhero! He diagnosed my problem immediately and fixed it in 20 minutes! Great prices and great service! Can’t wait until my a/c goes out again so I can see Alan again!”

albert hilliard

“If your into family like i am join the Ricotta family you won’t be sorry excellent customer service, fast and expert service.”

Judith Buchanan

“Ricotta Heating and Air is the best of the best. Very professional and informative, on time, excellent work. Helped me get financial assistance. They stand by their work.Especially Allen.”

Steven Wilson

“Ricotta did an excellent HVAC service for me. Their technician immediately pinpointed the problem and repaired it. Very good job. I appreciate his quick approach and also explaining what he was doing as I observed his work.”

Lupe Castello

“The ac broke at 3 pm and allen arrived at 4:30 and got the unit running within an hour! They were prompt and professional.”

Connie Letner

“I have used Ricotta for years. They’ll answer your call 24/7, which is good to know for me!
The prices are right! They are punctual, knowledgeable and really do care!!! They kept my old c/a unit running for 3 years. They just replaced it. I’m very pleased with everything, as always! Ricotta will always have my business!”

Sara Schaecher

“We have used Ricotta for several years and absolutely love them. Someone answers the phone 24/7 which is fantastic and they are extremely helpful. I’ve had several technicians show me exactly what isn’t working (either on furnace or AC), thoroughly explain it to me and show me how I can troubleshoot it in the future. To top it off, their prices are the best around. I highly recommend them.”

Jane Hercules

“Ricotta Heating and Air gave us top-notched service any time we called.Couldn’t ask for more dependable service, especially Allen who is a great guy.”

Kelly Weygandt

“We used Ricotta to replace our furnace a few months ago and were very pleased with the service and price. We recently also had them come out for minor repairs and had a great experience both times. Both times we were able to get someone out within a few hours and the work was completed on time and at the price quoted. All staff was professional, friendly and on time. We will definitely use Ricotta for any HVAC needs in the future.”

Chad

“We had a leak in our basement from the AC unit and these guys were out quickly and took great care of us. Super prompted when it comes to taking care of their customers.”

Norman White

“Have been a customer many years. Purchased furnace and recently air conditioning through Ricotta. Out of town I returned to find service needed to be done on A/C. I felt that some charges were questionable and called to express concern. Was met by a pleasant voice belonging to Nicki who listened and recorded concerns and indicated she would address them. A day later received call indicating that the owner had listened to her interpretation of the incident and agreed there should be a refund for some charges.

I was a committed customer before I called and after my experience with the customer service in this case I am a more than committed customer. I strongly recommend a business that does GOOD business.

Thank you Nicki and the Ricotta team.”

Diane Arnzen

Allan and the staff at Ricotta were incredibly helpful. They made the extra effort to visit my house since they were “close to the area” and stayed to fix my air conditioner that day. Allan stayed and showed me some basic tips on how to keep my air conditioner running smoothly. The whole process from phone call to service completion was less than 6 hours. THANKS Ricotta!.”

Joan Puglisi

“Ricotta has, in the past 8 years, installed a furnace, air conditioner and a humidifier to our system. All of the work has been done in a very professional manner by knowledgable technicians. They have always arrived very close to when they were expected and the work was finished perfectly and on time as promised. The service that Ricotta has offered over the last 8 years has been very high quality at a reasonable price. I had a problem today, a Saturday, and the technician was at my home within 90 minutes of my call. The problem was resolved and my furnace was serviced. I would strongly recommend Ricotta to anyone who is in need of new HVAC equipment or anyone looking for high quality service at a reasonable price.”

Matt Cockrum

“Excellent customer service & affordable. They went out of their way to make sure our furnace was properly working- could not have asked for a better experience or customer service.”

A Google User

“Good Work, but ask costs up front. My AC works now, but costs are elusive until you get the bill. AC was low on Freon and tech said there was probably a leak. Asked if check for leak (which I thought was part of putting more Freon in) and he did, then informed that the check cost $300. In the end, no leak was found. The bill was $750.00 for putting in a couple pounds of Freon, although he did give $100 off when confronted on not telling the cost up front. Please note, tech was upfront on Freon costs, not the leak check.
So, just make sure to ask for ALL costs up front, and you will be fine with this company.”

A Google User

“This company is top notch! Their employees are friendly and very knowledgeable as well as professional in the HVAC field. We have used them for several years now and have had nothing but great experiences with them. They are also affordable and don’t try to sell you on something you don’t need. You will not be disapointed!”

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